Steam refund policy updated to include pre-release playtime

Steam has changed its refund policy, with pre-release playtime now factored in when considering eligibility for a refund.

In a short update posted on its website, Valve simply said the change applies to games that are in pre-purchase and offer ‘advanced access’, adding: “Playtime acquired during the Advanced Access period will now count towards the Steam refund period.”

Previously, players were allowed to claim a refund if they had spent less than two hours in a game after release. Now, if they get access to the title prior to its launch, any time played during that period will count towards the two-hour limit.

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